Premium Care & Protection Products
X-Shield Activation Form
Service Request Form
Service Request Form:
Dear valued member, please be assured that LeatherGuard Service Centre (Pty) Ltd, will endeavour to give you the best attention, service and expertise at all times.
INSTRUCTIONS FOR REQUESTING SERVICE:
In addition to submitting the online service request form below, please kindly email the following requirements
1. Copy of your Original Retailer Sales Invoice reflecting details of the x-shield warranty / protection plan and furniture purchased.
2. Copy of your X-Shield application certificate or protection plan registration certificate.
3. Detailed photographs of the area(s) of damage / stains / soiling on the item(s) requiring service.
*Please allow up to 3 business days for one of our representatives to issue a reply.
Indicates required field
Unique Warranty / Registration Certificate number:
Full Name and Surname:
Physical Address (Furniture Location):
Size and Location of Incident or Spillage:
Date of Incident or Spillage:
Please explain in detail the incident or spillage caused to the covered item(s):
Please advise whether any efforts were made to correct the problem and/or products used?
Please list the approved retail store this X-Shield Warranty or Protection Plan was purchased from, as well as any additional comments or concerns:
PLEASE NOTE: This form must be filled out in it's entirety. Incomplete service request forms will not be processed for service.
I acknowledge that all the information provided is true and accurate to the best of my knowledge.*
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