Service Request Form

Service Request Form:

Dear valued member, please be assured that LeatherGuard Service Centre (Pty) Ltd, will endeavour to give you the best attention, service and expertise at all times.

INSTRUCTIONS FOR REQUESTING SERVICE:

In addition to submitting the online service request form below, please kindly email the following requirements to: help@leatherguard.co.za

1. Copy of your Original Retailer Sales Invoice reflecting details of the x-shield warranty / protection plan and furniture purchased.
2. Copy of your X-Shield application certificate or protection plan registration certificate.
3. Detailed photographs of the area(s) of damage / stains / soiling on the item(s) requiring service.

*Please allow up to 3 business days for one of our representatives to issue a reply.

* Indicates required field

Unique Warranty / Registration Certificate number: *

Full Name and Surname: *

Physical Address (Furniture Location): *

Contact number(s): *

Email address: *

Size and Location of Incident or Spillage: *

Date of Incident or Spillage: *

Please explain in detail the incident or spillage caused to the covered item(s): *

Please advise whether any efforts were made to correct the problem and/or products used? *

Please list the approved retail store this X-Shield Warranty or Protection Plan was purchased from, as well as any additional comments or concerns: *

PLEASE NOTE: This form must be filled out in it's entirety. Incomplete service request forms will not be processed for service. *

I acknowledge that all the information provided is true and accurate to the best of my knowledge.*

Submit